90-day strategic intervention
Take back control of your growth, your trade-offs and your execution.
The business keeps moving, but complexity rises. Decisions slow down, teams scatter.
I work at the heart of the organisation to put priorities back at the right level and settle the structural decisions.
Strategy, acquisition, conversion, operations and governance are realigned around a clear, profitable and executable trajectory.
90 days
An intensive, scoped intervention entirely geared to decisions, execution and results.
Strengthened governance
Priorities, trade-offs, responsibilities and KPIs: a clear framework to decide faster and execute better.
A decisive phase
Growth, transformation or gridlock: taking back control when the business gets harder to steer.
Some phases don't call for more initiatives. They call for more structure.
Priorities are shifting faster than they can settle
Marketing, the offer, conversion, and operations are no longer moving at the same level
Structural trade-offs remain vague, deferred, or poorly held
Growth or transformation is adding complexity faster than control

This intervention is for executives who need a firmer grip on an important phase of their e-commerce.
- You're entering a new growth phase and want to give it a more solid structure
- Your acquisition is progressing, but conversion, retention, profitability, or operations aren't keeping pace
- You need to realign the offer, logistics, supply chain, or organization with your commercial ambition
- You're undertaking a transformation, reorganization, redesign, or migration you need to hold with more clarity
- You sense a new direction calls for firmer governance, without yet installing a full e-commerce leadership function
Priorities made legible again
Key issues stop getting drowned out by urgency, successive compromises, or contradictory trade-offs.
A better-aligned system
The offer, marketing, conversion, CX, operations, and supply start serving the same trajectory again
Better-scoped decisions
Important trade-offs are made at the right level, with much more clarity on their business, operational, and financial implications.
More solid execution
Teams move forward with a clearer direction and a more structured framework across acquisition, merchandising, CRM, UX/UI, CRO, logistics, and customer service.
A better-held phase
The company regains more control over its growth, transformation, profitability, or reorganization.
The intervention isn't just a point of view. It puts structure back on the issues that determine the trajectory.
- 01A clear read of the business trade-offs to revisit or clarify
- 02A shared action framework for the critical issues in the e-commerce system
- 03A concrete realignment between marketing, conversion, CX, operations, supply, and organization
- 04A governance sequence held over time, with explicit decision points
- 05A more legible, more solid, better-governed trajectory at the end of the 90 days

Scoping
Clarifying the context, stakes, objectives, scope, stakeholders, and the most sensitive issues.
Laying it all out
Reading the situation and identifying the tensions, dependencies, and pending trade-offs across the offer, marketing, conversion, CX, operations, logistics, supply chain, and organization.
Structuring and realignment
Resetting priorities, responsibilities, decisions, and the connection between commercial ambition, operational capacity, and execution quality.
Steering the phase
Following through on execution, holding the course, making targeted adjustments, securing critical points, and preparing what comes next.
The intervention is designed to quickly produce more coherence and more control. It doesn't drag on. It doesn't dilute. It gives the phase at hand a higher level of structure.
At the end of the 90 days, leadership is in a stronger position to decide what's next
Strengthened autonomy
The organization moves forward with more clarity, more discipline, and better execution coherence.
Targeted continuation
Certain structural issues still call for specific work on conversion, profitability, the offer, CX, supply, or organization.
Lasting leadership
The level of complexity, ambition, or transformation justifies installing a fractional leadership function.
A leadership intervention, not another layer of advice
The goal isn't to add more recommendations, but to structure a clear framework for deciding, arbitrating and holding a trajectory.
The approach rests on a global read of the e-commerce system: offer, acquisition, conversion, customer experience, operations, supply chain, profitability and governance.
The objective is simple: put the right issues at the right level.
Still have questions?
Find detailed answers about my methodology, my commitments, and what you can concretely expect from working together.
When leadership needs to better structure a phase of growth, transformation, realignment, or rising complexity that calls for clearer governance.
The diagnostic clarifies before action. The Strategic Intervention acts over 90 days to structure the phase, realign priorities, and strengthen governance.
Depending on the stakes: offer, merchandising, acquisition, CRM, UX/UI, CRO, customer experience, logistics, supply chain, internal organization, governance, profitability, and omnichannel coherence.
The Strategic Intervention is a targeted 90-day sequence. Fractional leadership installs an ongoing governance function.
The company moves forward either with strengthened autonomy, a targeted continuation on certain issues, or the decision to install more lasting leadership.